Privacy

Privacy

 Our dealership takes your privacy seriously and is committed to safeguarding your privacy online. Because we do gather certain types of information from visitors to our sites, we have developed a privacy statement to help you understand the terms and conditions surrounding the collection and use of that information. This statement discloses the types of information we gather, how it is used, who it is disclosed to, and how you can gain access to and edit any data that we've collected about you at any time.

By accessing and using this Web site, you are consenting to the collection, use and disclosure of your personal information as described in this Privacy Policy, as amended from time to time. If you do not wish to provide your consent, please do not use this Web site.

Guiding Principles:

Our dealership respects the privacy of individuals who visit our Web sites, send us e-mail, or participate in features/services we offer online. Accordingly, our policy regarding online privacy has been developed using the following guiding principles:

Our dealership maintains a strict "no-spam" policy. Subscribers to our e-mail services (or any other feature/service found on our Web site) will not receive unsolicited e-mail messages from us. Our dealership collects information online primarily to provide our visitors with a more relevant experience on our sites. When doing so, we will make every reasonable effort to avoid excessive or irrelevant collection of data. Our dealership will not share any information you've provided to us with anyone without your consent other than to provide the service you've requested. At the time you register for any such service, you will be notified of, and asked to consent to, the sharing of your information with any particular third party necessary to the provision of the requested service.

 

Security Safeguards:

We comply with applicable Canadian privacy laws, including the British Columbia Personal Information Protection Act, the Alberta Personal Information Protection Act, and the federal Personal Information Protection and Electronic Documents Act and take steps to ensure that all collection, use and disclosure of personal information through this Web site is fully compliant with such laws. Our dealership will take reasonable physical, electronic and managerial measures to safeguard and secure any information you provide to us (e.g. data will be stored in protected databases on secured servers with restricted access).

Non-Personally Identifiable Data:

Anytime you visit our Web site, we may gather certain non-personally identifiable information regarding the means you use to access our site. This information may include the type and version of your browser, your service provider, how you use and browse the Web site, the length of your visit and any search engine you may have used to locate the site. We use this information to help diagnose problems with our server, administer the Web site, and compile broad statistical data. In addition, we gather certain navigational information about where you go on our Web sites. This information enables us to determine which areas of the Web sites are most frequently visited and helps us to tailor the sites to the needs and interests of our online visitors. We do not attempt to identify users from the information within our Web site logs. Such information is gathered by us in the aggregate and will not be associated with a specific individual without that individual's consent.

Information Voluntarily Provided:

Personal information about you may also be collected through this Web site when you provide it to us on a voluntary basis, such as when you submit a job application, use the customer inquiry form, use the appointment scheduling application, use the sellers’ portal, use the secure payment platform, book a test drive, apply for financing, request to have your trade-in valued or request a quote.

Any information you provide to us (i.e. name, e-mail address, payment information, employment history, vehicle history etc.) when you enroll in one of our E-Mail Reminder Services, request information, or use any of the other interactive portions of our Web sites outlined above, is securely maintained on our Web server and internal systems and accessed internally only on a need-to-know basis. This information may be used to establish an employment or customer relationship; provide you with requested services; provide you with information you've requested about our company, our products and our services; or to provide you with special notices. You may opt out of receiving future communications at any time (see opt-out procedures below). This data may also be used to tailor your experience on our sites by providing content that is relevant to your interests and geographic region.

Information Collected from Other Sources:

To help us better understand and respond to your needs and interests, we may in the future receive information about you from other sources. We will ask any provider of such information to represent and warrant that the information has been gathered and maintained in accordance with all applicable privacy laws. Any such information will be maintained by us in accordance with the standards set forth in this Privacy Policy along with other personal information you've provided.

Disclosure of Personal Information:

Our dealership understands the importance of your privacy. We collect and maintain the personal information of our consumers for our use and our subsidiaries use as described within this Policy. We do not sell, rent, or trade consumer information to third parties, other than as described in this Privacy Policy, and never without your consent. We note that your personal information may be processed or stored outside of your home province.

Business Partners:

Our dealership may partner with select retailers and other companies at various times to provide expanded services to our Web site visitors. As part of such a relationship, we may share with these companies the use of certain interactive Web site functions (i.e. the E-Mail Reminder Service). Information provided by site visitors through the use of such interactive functions may be available to both our dealership and our partners.

Agents:

Our dealership may use other companies and individuals to perform certain functions and services on our behalf. Examples include administering e-mail services and running special promotions. Such parties only have access to the personal information needed to perform these functions and may not use or store the information for any other purpose. Subscribers or site visitors will never receive unsolicited e-mail messages from agents working on our behalf.

Business Transfers:

In the event that our dealership sells or transfers a particular portion of its business assets, consumer information may be one of the business assets transferred as part of the transaction. If substantially all of the assets of our dealership are acquired, consumer information may be transferred as part of the acquisition.

Compliance with Law/Safety:

Our dealership may disclose specific personal information based on a good faith belief that such disclosure is necessary to comply with or conform to the law or that such disclosure is necessary to protect the users of our Web sites, the sites themselves, or the public.

With Consent:

Other than as set forth in this Privacy Policy, you will be notified when any personally-identifiable information about you may be shared with third parties, and you will be given the opportunity to decline to share that information.

Use of Cookies and Web Analytics:

Like many Web sites, we use “cookies” and other similar technologies. Cookies are small files placed on your hard drive that assist us in providing you with a customized browsing experience. Our dealership uses cookies to administer services, analyze Web site usage, remember user preferences, track user movement on our Web site, enable users to navigate webpages efficiently and improve the user experience. The "help" section of the toolbar on most browsers will inform you on how to prevent your browser from accepting new cookies, how to have the browser notify you upon the receipt of a new cookie, or how to disable the use of cookies completely, as our Web sites have been designed to take advantage of the use of cookies. Should you configure your browser to decline their use, certain features of our Web sites may not function correctly and you may be required to re-nter any user IDs and passwords more frequently.

We also use Google Analytics, a web analytics service provided by Google Inc. (Google). The information collected by Google Analytics is used by Google on our behalf for evaluating the use of the Web Site and to provide us with reports on the Web site activity and usage.  You can block or delete these cookies by changing your browser setting. To learn how Google uses data obtained from sites and apps see: www.google.com/policies/privacy/partners/.

External Links:

Our Web sites contain links to other sites. Our dealership is not responsible for the privacy practices or the content of such Web sites. To help ensure the protection of your privacy, we recommend that you review the privacy policy of any site you visit via a link from one of our Web sites.

Passwords:

The personal data record created through your registration with our Web site can only be accessed with the unique password associated with that record. To protect the integrity of the information contained in this record, you should not disclose or otherwise reveal your password to third parties.

Public Forums:

Our Web sites may make chat rooms, forums, message boards, and/or news groups available to its users at various times. Please remember that, unless otherwise stated, any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information in these areas.

Opt-out Procedures:

You may always opt-out of receiving future communications from our dealership. Our sites allow users to opt-out of receiving such communications at the point where personal information is requested, or through other means as identified.

Your Rights:

Under the Canadian privacy laws which we are subject to, you have the right to request access to your personal information within our control. You also have the right to request correction of your personal information and to be told how your information is collected, used and disclosed by us. Complaints and questions under this Privacy Policy may be directed to our Privacy Officer at contact us.

We also recognize that from time to time users visit our Web site from areas outside of Canada. To the extent that they apply, we also seek to comply with all personal data protection laws within and outside of Canada. Under such foreign laws, such as the General Data Protection Regulation which applies to the collection, use, transfer, storing, and other processing of personal date of persons in the European Economic Area, some users may have access to additional rights and remedies in relation to how their personal data is collected, used and disclosed. For example, such laws may give users the right to object to the processing of personal data, the right to require that personal data be erased, the right to request the restriction or suspension of processing data, the right to require the transfer of personal data or to obtain it in a portable format, and the right to file complaints.

 

Changes to this Policy:

We reserve the right to make changes to this Privacy Policy at any time. If we make any changes, we will update this Web site to include such changes. Such changes will be effective when posted.

Contact Information:

If you have questions concerning this Privacy Policy, our processing of your personal information, or the practices and functions of this Web site, you may contact our privacy officer here: contact us.